# Service Description

URL: https://www.changebot.ai/service/
Description: Changebot Service Description and Features

# Service Description

## Overview

Changebot is an agent-first changelog platform for software teams. It helps organizations write, review, and publish clear product updates to hosted changelog pages, widgets, Slack, APIs, and custom-domain destinations.

## Scope of Services

Changebot currently provides the following services:

-   **Changelog Publishing:** Provides hosted changelog pages, embeddable widgets, RSS and Atom feeds, and custom-domain publishing.
-   **Agent-Assisted Drafting:** Helps users write, edit, review, and approve product updates through agent and chat-based workflows.
-   **Product-Change Briefings:** Helps support, sales, product, and leadership teams understand the same source context behind generated updates without requiring direct access to developer tooling.
-   **Context Awareness:** Builds an evolving understanding of the company's product and systems to generate increasingly accurate messaging over time.
-   **Delivery Integrations:** Supports distribution of updates via Slack, API, hosted pages, widgets, and other configured destinations.

## Features

-   **Hosted changelog:** Publishes product updates to a durable customer-facing URL
-   **Agent and MCP workflows:** Supports drafting and publishing from compatible AI and agent surfaces
-   **Codebase integrations:** Can ingest PRs, commits, and releases from supported repositories when enabled
-   **Product-change Q&A:** Lets authorized users ask what changed by feature, date range, or customer impact before turning that context into updates
-   **Slack delivery:** Sends product updates to team channels or individuals
-   **Manual editing:** Users can review and edit generated updates before publishing
-   **Activity filtering:** Users can choose which types of activity to include (e.g., code only, docs)
-   **Audit trail:** Maintains logs of updates sent and who received them

## Limitations

-   Publishing destinations are available on the free plan; agent-written updates and repo-aware automation may depend on plan, availability, and third-party platform support.
-   Automated summaries are machine-generated and may require review for accuracy.
-   Customer-facing updates should be reviewed before publishing.

## Availability

Standard availability is 24/7 excluding scheduled maintenance.

## Data Handling

-   Changebot processes metadata and content from integrated product tools (e.g., commit messages, diffs, PR titles.)
-   All data is encrypted in transit and at rest.
-   Changebot does not store source code or sensitive business logic beyond the generated summaries used to write updates.

## Change Management

Service descriptions are reviewed quarterly or when a significant change is released. Customers are notified of any major updates via email.